Payment is required at the time of booking in order to confirm/hold your reservation/date.
For the safety of our delivery person, someone who lives in the home must know that we are coming to set up during the late evening.
If lawn display items are missing or damaged upon removal, you will be invoiced.
For the safety of everyone, especially children, please DO NOT allow anyone to play on or around the lawn greeting display. Our display items will not safely support the weight of a child or adult leaning, sitting or playing on them. Please discourage all persons from playing on or around the display.
Greetings are most easily placed in a freshly watered lawn so please encourage someone who lives at the recipient's address to water the lawn well the day before the greeting is placed.
We ask that you take pride in your lawn display, and treat it with respect. Please do not move the items.
Please do not throw lawn display items in the garbage, or vandalize our signs. Even if you do not like the display gift given to you, these items ARE our property and business. It is best to notify the honoree to not harm the display, as you are still responsible for it.
Please protect our inventory from any damage that might be caused due to flying debris from lawn mowers, dogs, etc...Contact with string trimmers may cause damage as well.
Please DO NOT attach balloons to any part of the display. Balloons get hot in the sun. If a hot balloon pops while against our signs, our sign may become damaged.
If you have a lawn crew coming, please arrange for them to come BEFORE we set up.
We encourage you to pose next to the display and take photos of your celebration. However, please DO NOT pull the signs from the ground.
Lone Star Yard Greetings LLC and all representatives are not responsible or liable for any injury or damage that may be caused to any person or personal property during the set up or removal of any rental.
We are not responsible for vandalism in the form of the yard greeting being altered to inappropriate or profane words or phrases.
If you must cancel your booking, you can choose to receive 1/2 of your booking rate as a refund, or you may leave the full amount on credit for a future event.
In the event of inclement weather, we may not be able to set up any lawn displays. Inclement weather includes lightning/ thunderstorms, heavy rain, high winds, sleet or heavy snowfall and/or icy road conditions and any other Act of God that would put us or our lawn display in harm's way.
No refunds will be given due to the client giving us the wrong address.
No refunds will be given due to the homeowner requesting us to remove the lawn display.
No refunds will be given due to being denied access to a gated community.
No refunds will be given due to any animals that prevent the display from being set up.
No refunds will be given for circumstances that prevent us from setting up the display that are out of our control.
By placing an order with Lone Star Yard Greetings LLC, you agree to all policies stated above.